Frequently Asked Questions
On this page, you will find all common questions asked about how to use the BeeMed app.
Events
Here are all the common questions related to events.
How can I watch an event?
To watch an event live or on replay you have to register for it. Go to the Event’s page https://app.beemed.com/event , choose an event between the “Upcoming” and “Replay” section and register there. If the event is free, you don’t have to do anything else, if it requires payment you’ll be able to access the event after payment.
nb. You may need to login again when accessing the event’s page
I will miss an event, can I still watch it afterwards?
Besides rare exceptions, all events on BeeMed can be found after the live stream on the platform. To watch after events took place, go to the replay page: https://app.beemed.com/event?eventType=replay
How long are the replays of event accessible?
Most replays will be available indefinitely. Depending on the organizer, this can vary but all events will be available for at least a year after the live stream.
Which events are CME accredited?
All CME accredited events will be clearly indicated as such in the description of the event.
Can I ask questions to the speakers of an event?
Most events on BeeMed are interactive and people who have registered can ask questions during the livestream using the chat tab on the right hand side of the screen.
How can I get accreditation after watching a CME accredited event?
From when the event has taken place, please allow up to 1 week to receive your accreditation certificate via e-mail. Only medical specialists who have participated in the full session, and filled out the accreditation evaluation form will be eligible for a certificate.
Community
Here are all the common questions related to the Community feature
Which Communities can I join and how?
You can join the following Communities:
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Open (by freely clicking on “Join”)
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Industry partner (by freely clicking on “Join”)
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Semi-private (by requesting to join)
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Private (by receiving an invite from the administrator)
How can I create my own community?
All members can create one or multiple communities to discuss the topic that they’d like. To do so, simply go to the Communitiy page and click on “Create a Community”.
For better engagement, we recommend that the Administrator of the community has his/her profile updated with some basic information and a profile picture. As the administrator, you can upload the logo/banner (jpg. or png) at the top which you can upload in the following format:
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1×1 logo
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4.7×1 banner (30% of the banner on the left side will be hidden by the logo)
Make sure to write a clear and “selling” message in the “About” section, as this is the text that will be visible to all BeeMed members, and by which they will decide if it’s interesting for them to join the community or not.
Who can see what is posted in my community?
Only members of a community can see what has been posted inside the community. For better privacy, choose the semi-private or private option. This will create a barrier to entry and allow you to control who can and cannot join the community.
Why can I see Community post on my newsfeed? Can others see it?
The main newsfeed incorporates your community feed. Only members of a community will have their community feed incorporated into the main one.
How can I make my community grow?
To optimize growth we recommend that your community has a clear and short description (about section) so that it attracts the right people. A nice logo as well as an attractive and relevant community name will also improve engagement.
As a rule of thumb, you should initially make a post or upload a case at least once per week.
As soon as new content is added, or when someone comments on content that the users have previously engaged with, he/she will then get a push notification and an automatic email informing them about this.
You can also draw attention to specific content to one or several members by typing “@“ followed by their name, in any “Comment field”
How can people join my community?
If you choose to have your community “Open”, every member of BeeMed can simply join your community freely.
If you choose the “Semi-private” type, people who wish to join will send you a request that you can approve or deny.
If you chose the “Private” option, then members can only join by invitations received from the Community Administrator/s.
You also have the option to invite every member on the platform.
Invitations can be sent by the administrator/s to any BeeMed members from the “Members” tab in the community. Select “Invitations” > “Invite another member” and start typing their name, if they already are a BeeMed member they will appear in a list where you can select to invite them.
Can I create an Industry Partner Community?
Industry Partner Communities are made to discuss industrial products with employees of the manufacturers. This type of community follows other guidelines than the other communities and you need to contact info@beemed.com if you wish to create such a community.
Can I invite other people in a community I joined?
To be able to invite other members to a community you have not created, you must have been granted admin rights by another admin.
Then go to the “Members” tab inside the community, open the invitation menu and click “Invite another member”.
You can then search members by name and invite them to be an admin, moderator or member of the community.
How can I stay up to date with my community?
If you download the app, you will receive a push notification for:
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every new content published in the community
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every comment on a post or a case you made
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every comment on a post or case you’ve already commented on
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every 5 likes on a post/case you made
What kind of content are Communities made for?
The Community space is divided into “Community Feed” and “Cases”. The Cases section is for uploading, and discussing clinical cases, and the Community Feed is for everything else, which typically can be sharing information about an upcoming event, a new scientific article, or anything else that could be relevant to the members of the community.
Remember, it doesn’t all have to be purely business, and adding anecdotal information to the Community Feed will create an informal and pleasant atmosphere in the community, thus making people more likely to participate by commenting and adding content.
What are the different roles inside a community?
A member of a community can post and interact as they normally do on the rest of the platform.
In addition to that, a moderator can:
- Delete posts & cases in the community
- Delete comments in the posts & cases of the community
An administrator can:
- Add users to the community
- Remove users from the community
- Manage the rules for the community
- Manage the About section
- Change the profile picture & banner of the community
- Delete posts & cases in the community
- Delete comments in the posts & cases of the community
- Change Domains and Anatomies options
Posting & Cases
Here are all the common question related to the case feature.
How to post (Posts, Cases, Tips & Tricks)?
On the BeeMed app, you have the possibility of publishing 3 types of content on the main feed or in your community (ies):
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Clinical Cases (to get opinions from other professionals)
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Tips & Tricks (to show your tips & techniques)
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Post (for everything that isn’t cases or Tips)
From the main newsfeed, you can simply click “Start a post” and you’ll have the possibility to choose between the three options.
You can also post Cases or Tips from the dedicated referenced page whereas simple “Posts” only go to the main feed.
After selecting one of the options, add media (video, images, documents), a poll, a title and a description and help reference it by selecting the domains & anatomies it pertains to.
Then tick the anonymity of patient agreement box and click on publish!
How can I delete a post I made?
To delete a case, a post or a tip, go to your case page, scroll down to the 3 dots on the right of the page and click on the dots to delete the post.
You can also edit the case by clicking “Edit your …” on the top right corner of the page of your post.
How many images, videos or pdfs can I add to my case?
You can add up to 8 images in .png or .jpeg, 8 videos in .mp4(1GB) and 8 pdf (100mb) per case. If you need more, you can add images via commenting under your case.
What kind of files and format can I add to my case?
Cases and Posts can have up to 8 images in .png or .jpeg, 8 videos in .mp4(1GB), 8 pdfs(100mb) and other types of files added.
The “Other files” feature can be used to upload bigger-sized files such as presentations or Excel sheets for members to download on their computers/phones.
If you use this feature, no previews will be displayed on the post, only a link to download.
How to post a case in my community?
To post a case in your community, go to your community.
(Make sure to be inside your community by checking if you see the banner at the top!)
Click on the Case tab and click on “Add your case”.
From there you can add a title, write your case, specify the domains and anatomies and add videos, images, PDFs and MCQs!
If you make a post or publish a case in your community, only the members of your community will be able to see what you post.
As for every other community content it will be displayed in your main newsfeed with a red tag and the name of your community (like displayed on the picture).
This will not be visible on the newsfeed of the people who are not part of the community.
What does the "Hide the answer" function do?
If you wish to not see a particular comment you can choose to hide the answer for yourself only.
This will not affect the display for other users.
How to add a poll to a post, case or tips & tricks
With every type of post you make, you can add a poll on the second step (below media selection) and ask 1 question with up to 13 answers possible.
You have the possibility to let people select one or multiple answers.
Answers will be public so other members will be able to see who voted for what as well.
Account & Profile
Here are all the common question related to account and profile.
How to validate my account?
In order to validate your account you should click on the link sent by you by e-mail upon registration. If you don’t receive anything in your inbox, check your spam or request a new one on the login page.
If those options don’t work, contact us via this link https://beemed.com/contact and we’ll activate it manually for you.
How can I access my profile?
To access your account simply click on “View my profile” on the top left of the screen on your computer.
On mobile, click on your profile picture on the top right of your screen. This will open the menu where you can click on “Access my profile”.
How can I complete my profile?
You can complete your profile the first time you register and create your profile.
If you have gone through this process already, you can simply access your profile on the top left corner of your page (on Web) or by accessing the menu via the mobile app.
Once on your profile, you can click on “Edit my profile” above your name.
Here we strongly encourage you to write a short bio about yourself, and upload a profile picture. Doing this will increase engagement on your posts and help your colleagues find you on the platform.
Search
BeeMed’s search engine allows you to search through the whole platform.
How to use the search function?
Whether you’d like to search for cases, articles, podcasts, events, posts or through everything at once, you can do so by clicking on the “Search” icon on the top left of the screen.
The keywords you enter will be cross-checked through all the text on the platform.
Contact Us
If you have any question, don’t hesitate to contact us directly.
Privacy & Cookies Policy
You can find our Privacy & Cookies Policy here.